Personal Callers

The Bureau operates an appointments system, as well as a drop in service for clients with emergency issues like domestic violence, repossession or cessation of benefits.

 Monday 9.00 am - 4.00 pm
 Tuesday 9.00 am - 4.00 pm
 Wednesday 9.00 am - 4.00 pm
 Thursday 9.00 am - 1.00 pm
 Friday 9.00 am - 4.00 pm

Clients who do not have an appointment will be given a ‘gateway interview’ which is a short discussion with an adviser who will obtain basic details about your enquiry or problem.

Depending on the urgency and complexity of your enquiry you may :

  • be asked to wait to see another adviser who will be able to spend longer with you , or
  • be given the next available appointment to return at a later date.

We also hold a weekly outreach session at

Lewsey Community Centre
Landrace Road, Luton, LU4 0SW

Click for map

Tuesday

10.00 am - 1.00 pm